Mohamed Ibrahim

Elevate Your Career in Alexandria Egypt – Work with Fantastic Services in Customer Service & Sales

Fuel Your Future with a Role That Combines People Skills and Sales Power!

Elevate Your Career in Alexandria Egypt – Work with Fantastic Services in Customer Service & Sales - Fuel Your Future with a Role That Combines People Skills and Sales Power!

Are you an ambitious sales professional in Alexandria with a knack for building relationships and closing deals? Fantastic Services is seeking a B2B Sales Account Specialist to join our dynamic sales team in Lorain!

This is an exceptional opportunity for experienced sales talent to connect with businesses, understand their needs, and deliver tailored solutions. If you thrive in a goal-driven environment and have a passion for driving business growth, we'd love to hear from you!

What will you do as a B2B Sales Account Specialist?

As a Corporate Sales Account Specialist, you will be an integral part of expanding our business network, focusing on:

* Customer Acquisition: Identify and engage with potential business customers to deliver Fantastic Services offerings.

* Relationship Management: Building and nurturing strong, long-term relationships with business partners (B2B).

* Assessing needs and providing solutions: Understanding customer requirements and providing customized service solutions.

* Sales Cycle Management: Guiding customers through the sales process from initial contact to closing deals.

* Achieving Targets: Consistently achieve and exceed sales targets and Key Performance Indicators (KPIs).

* Collaboration: Work closely with internal teams to ensure seamless service delivery and customer satisfaction.

Who we are looking for (requirements)

We are looking for a proactive, results-oriented individual who meets the following criteria:

* Sales experience essential: You have a proven track record in sales, with experience in a B2B sales environment strongly preferred.

* Strong English language skills: You have excellent proficiency in English (C1 level or above is an advantage) to communicate effectively with international business partners.

* Communication and Negotiation: Exceptional skills in oral and written communication, presentation, and negotiation.

* Proactive and goal-oriented: You are self-motivated and have a strong drive to achieve goals and grow the business.

* Problem-solving skills: Able to identify client challenges and propose effective solutions.

* Teamwork: The ability to collaborate effectively with colleagues across departments.

* Computer literacy: Proficient in the use of Customer Relationship Management (CRM) software and Microsoft Office programs, especially Excel.

Working conditions and benefits

Fantastic Services offers a supportive environment that values your success:

* Office Role: Work from our modern office located in Loran, Alexandria.

* Convenient working hours: Enjoy a fixed evening shift, starting at 2:00 PM and ending at 10:30 PM.

* Competitive Compensation: We offer a competitive salary structure commensurate with experience, as well as attractive commission and bonus opportunities based on your sales performance.

* Comprehensive benefits: Get social and medical insurance from day one.

* Career Growth: Opportunities for professional development and advancement within the company.

* Insourced: You will be part of an authentic team within a global company, not an external project, enhancing your sense of belonging and direct impact.

Are you ready to drive sales success?

If you are an ambitious sales professional ready to make a significant impact and grow with a leading service provider, we encourage you to apply!

To get started, please send your CV and an audio clip in English to [Insert application method here—e.g., email address or link to application portal].

Join Fantastic Services and help us connect more businesses with our amazing solutions!

  1. Start your career: Australian Customer Service Representative at Fantastic Services (Loran, Alexandria)

Are you a customer-focused individual in Alexandria with excellent English communication skills and a passion for providing exceptional support? Fantastic Services is recruiting for customer service representatives to join our team in Loran, specifically to support our Australian customers!

This is an exciting opportunity to be the friendly voice of Fantastic Services, assisting customers with their needs and ensuring a positive experience. If you love problem-solving and enjoy helping others, this role is for you!

What would you do as an Australian customer service representative?

As a customer service representative for our Australian customers, your primary responsibilities will be

* Customer Interaction: Dealing with inquiries from Australian customers via telephone, email, and possibly live chat.

* Problem Resolution: Effectively resolve customer inquiries, concerns, and issues related to our services.

* Providing information: Providing accurate and comprehensive information about Fantastic Services offers, reservations, and policies.

* Escalate issues: Identify complex issues and escalate them to the relevant departments for further resolution.

* Record keeping: Accurately documenting customer interactions and details in our systems.

* Satisfaction Guarantee: Striving to provide an excellent customer service experience in every interaction.

Who we are looking for (requirements)

We are looking for empathetic, highly skilled communicators who meet the following criteria:

* Strong English language skills: Excellent command of English at the C1 level (written and spoken) is required to communicate effectively with Australian clients and understand their accents and nuances.

* Customer Focus: A genuine passion for helping people and providing exceptional customer service.

* Problem-solving mindset: The ability to quickly understand problems and find effective solutions.

* Communication skills: Clear, patient, and tactful communication skills.

* Adaptability: Comfortable working in a fast-paced environment and dealing with diverse customer needs.

* Computer literacy: Proficient in using basic computer applications and navigating between multiple systems.

*Previous customer service experience is a plus but not strictly required if you demonstrate strong core skills.

Working conditions and benefits

Fantastic Services offers a supportive and engaging work environment:

* Office Role: Work from our modern office located in Loran, Alexandria.

* Australian-compatible working hours: Enjoy morning working hours designed to align with Australian working hours, starting at 2:00 AM or 3:00 AM and finishing at 10:30 AM or 11:30 AM.

* Competitive Compensation: We offer a competitive salary package.

* Comprehensive benefits: Get social and medical insurance from day one.

* Paid Training: Comprehensive, paid training to provide you with all the knowledge and skills necessary to succeed.

* Career Growth: Opportunities for professional development and advancement within the company.

* Insourced: You will be part of an authentic team within a global company, not an external project.

Are you ready to provide great service?

If you are a committed individual with excellent English language skills and are ready to start a rewarding career in customer service, we encourage you to apply!

To get started, please send your CV and an audio clip in English to [Insert application method here—e.g., email address or link to application portal].

Join Fantastic Services and help us make every customer interaction amazing!

Final crucial step: Please provide me with the specific application method for each of these roles! Where should candidates submit their CV and audio clip for the B2B Sales Specialist role, and where for the Australian Customer Service Representative role? (It can be the same email/link for both; just confirm.)